Contact us
We love hearing feedback! Please use the form below for any product-related questions.
Our consumer care team is available Monday-Thursday 9am-5pm, and we will endeavour to respond to your query as soon as we can.
Alternatively, check out our FAQs page to see if there an answer to your question there.
Orders: If your query is about an online order placed on our website, please reply to your order confirmation email or fill out our orders form here.
*Please note* between the 19th of December & the 6th of January, our head office will be CLOSED. For any urgent concerns, our customer care team will do their best to respond to your message within 48 hours. We appreciate your patience and understanding.
Happy Holidays, from the essano team!