Frequently asked questions

Why did essano rebrand?

We rebranded to make it easier for you to find the essano products that fit your skin and lifestyle. While we’re still the same essano you know and love, our fresh new look features clear, simple routines designed to deliver real results. We didn’t take this change lightly, we surveyed thousands of real skincare shoppers, and the consensus was clear, this updated
look was their favourite.

Are the formulas changing?

+

Not every formula has changed, but where it matters most, we’ve elevated them with advanced, clinically proven actives such
as hydrolysed collagen & plant peptides, crafted to deliver even better results for your skin.

Will I still be able to recognise my favourite products?

+

Yes! While the packaging looks fresh and new, your trusted favourites are still inside. Look for the updated range names and icons for easier identification. Or reach out to customer service for assistance.

Why did essano feel the need to rebrand now?

+

After listening to thousands of skincare shoppers, we learned that simpler, clearer packaging and routines would help people find what works best
for their skin. Our rebrand now reflects that insight.

Are product prices changing with the rebrand?

+

No, our prices are staying the same. The rebrand is all about making your skincare experience easier and more effective, not about charging more.

How can I tell what’s new versus what stayed the same?

+

Look out for the “new look, same trusted formula” line online with each range description. Where formulas have been upgraded, we’ll highlight the key
new ingredients. If you’re unsure, reach out to us and we’ll be more than happy
to help.

When can I buy in-store?

+

Our new packaging is starting to flow through to retailers now. Keep an eye on our socials for the go-ahead on when it will be available
at your favourite stores.